Collections Audit Plan

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CStout

Does anyone have a Collections Audit Plan that they could share? I will be completing a Collections Audit this year, focusing on in-house debt collection activities, issuance of cures, repossession, bankruptcy practices, and deferments/troubled debt restructures. We have not completed an audit like this post-pandemic and our current plan is outdated. My email is cstoutenborough@staleycu.com. Thank you!