Question - Each teller at our branches are assigned a drawer that is theirs each time they work. Each drawer is kept in a locked compartment when the teller is not working, with themselves and the Branch Manager being the only individual with access to the key that opens that compartment.When on the front line, drawers are secured with a locked drawer (a cash drawer within a regular drawer if you will). Problem is, tellers usually don't work out of the same window all the time, which means the keys to open the front line drawers are readily available to everyone. Our worry is that a teller goes to lunch and makes a copy of the key that opens window #1.....a few days later, they work on window #2 and now have a key that open window #1 when someone else is working on that window. We don't have enough windows to assign a specific window to each employee. Any ideas?
March 31, 2011 - 2:39pm
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