October 29, 2013 - 3:46pm
#1
Internal staff have recommended that Tellers be given the ability to change member addresses and phone numbers when given the information by the member. Management would like to see this move foward. This appears to be a conflict of duties issue, so I am wondering if any of your credit unions permit this? If so, how do you review and who performs the reviews? Sherry Wenger, Interra Credit Union, sherryw@interracu.com