October 7, 2013 - 4:07pm
#1
I'm interested in getting information from anyone willing to share their experiences on the following topics as a guideline for the initial set up of a fraud department.
- Department reporting line and structure?
- How many employees in department?
- Do other departments get involved or perform their own fraud reviews?
- What software/systems are used?
- What type of review is performed over other bank checks?
- How is employee fraud handled?
- If a customer's account needed to be locked down or a hold placed, does the Fraud Department perform the maintenance or is it given to another department to complete?
- Are reviews tracked and reports created based on the analysis?
- If reports are created, are they discussed and reviewed by management?
Thank you. I appreciate your responses.