Fraud KPM and Department Structure

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KarlaHod

Hi all,

I am in process of assessing the possibility of establishing a dedicated fraud team. 

I am wondering if anyone has key performance metrics established for their fraud team? If so, I am wondering if you would share them.

In addition, if anyone is also willing to provide detail of the makeup of their fraud department I would appreciate that as well.

Thank you!

Feel free to reach out to me directly khodgkin@covantagecu.org