February 8, 2021 - 11:33am
#1
We are looking to find other ways to pay off loans for our members at other institutions when they refinance with us or consolidate debt. We have traditionally mailed those payoff checks but with the U.S. Mail becoming increasingly unreliable the payoffs are delayed. This leaves some members left paying interest or paying loan payments until the payoff is received and processed.
How do your instituions handle payoffs? Ach? Third party vendors?
Thanks in advance
Tannia Weaver