September 25, 2012 - 5:45pm
#1
Is anyone willing to share a written policy for Member Complaints? Our Credit Union is in the process of writing a policy and I would appreciate it if anyone has a policy that I could use for comparison. I'm especially interested in details that involve the internal auditor's and supervisory committee's role with member complaints. ssager@tronavalley.comThanks in Advance for any feedback and help with this topic.