Our Branch Operations Manager wants to discuss possibilities of having a single custodian for vault, CDM's, and ATM's at some of our branches. I've had the impression she's aware of some credit unions who have done this, but I've not heard of any. Of course I have big concerns about it. The reason she would like to move toward this is that it is too disruptive to pull two tellers off the teller line to get into the vault or ATM. (Not sure what the thinking is about CDM's as they are not generally accessed during open hours.) I would like to hear from any of you that have ever used a single custodian, or considered doing so, or heard of others doing it. Thank you.
March 6, 2014 - 6:04pm
#1