We have had some issues in the past year with our teller over/short being over budget. Our Branch Managers do monthly cash counts on all tellers and Internal Audit does semi-annual surprise cash counts at the branches, where one of those is included with the branch audit. We do not run accross issues with the cash balancing during those times. As such, we are looking for a detailed audit to review teller transactions and other operations to ensure that they are being followed and if there is a way we can try to narrow down our cash over/short issue. However, when looking for an audit program, we are having a little trouble as most of what we are finding is related to branch operations - which we currently do an audit for that does not really touch base on teller transactions/operations. Does anyone else do an audit that is related to teller specific situations and if so, would you be willin got share your program? Thanks!
January 17, 2014 - 8:56am
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