July 17, 2019 - 11:38am
#1
We are in the process of implementing "universal" branch employees which will remove segregation of duties for those at the higher levels. Some employees will have the capability to open new accounts, perform monetary transactions and take loan applications. If anyone has similar set up at your credit union, what mitigating controls have been implemented to reduce associated risks (transactional, fraud, etc.)?
Thank you in advance for your assistance.