April 22, 2011 - 5:44pm
#1
Hi,Are we required to notify cardholders of the final results of a chargeback/dispute claim on a Visa debit card? It would be helpful to not have to do this for valid claims because of the increase in dispute volume...If we are required to notify, is this governed by Reg E or Visa Operating Regulations? Thanks,Aya Suzuki, Internal Audit DirectorFresno County Federal CU
