Does anyone have a rewards points audit program they could share? I would like to review for compliance issues as well as adherence to internal policies, dispute processes, reversals and refunds, etc. Any assistance would be appreciated. Stephanie Norton, WSECU snorton@wsecu.org
Does anyone perform a separate "Coin Counter" audit with their cash handling audit processes? My security folks just alerted me to a scam where a credit union branch manager walked off with a few hundred thousand dollars over a few years. Thanks Laymen
Hi Everyone!I have some folks who are members of a financial institution/law enforcement group looking for contacts at the following CUs: First Legacy Credit UnionMaine Family FCU Do you have any contacts there; ie. security officer, auditor, CFO? (Someone who would/can speak with Security personnel.) Any help is greatly appreciated. (You can email me directly) Heidiheidin@fortbraggfcu.org
Good afternoon all, I'm looking for a good Collections Department audit program/guide. If anyone is willing to share or knows of a good one, please send to mjenkins@tvacreditunion.com. Thank you,Mark Jenkins, Internal AuditorKnoxville TVA Employees Credit Union
We have an expense approval process whereby every expense is approved by an authorized manager/supervisor. We are wondering whether we can simply things, reduce paperwork, (efficiency) if recurring budgeted expenses can bypass the approval process. For instance a bill that is budgeted and is the same amount every month, or is within a designated "normal" range. I'm thinking blanket approval for the bill to be paid by Accounting as long as the bill was within budget. Do any other credit unions do this?
Does your credit union allow joint owners on the membership as a whole, or on each individual suffix? (i.e. can you have different joints on your savings and checking, or if you're joint on the membership you're joint on all suffixes)?
For Daylight Overdrafts with our Fed account, our usage puts us into the "Exempt-from-filing" category (as detailed in the Federal Reserve Policy on Payment Risk). I am, however trying to find any specific requirement and/or filing requirement to "officially" earn this designation. Does anyone know of any such requirment?
Hello,I was wondering if anyone would be kind enough to share their Credit Committee Charter? You can contact me directly via lauren.rogers@consumerscu.orgKind regards, Lauren
Do any of your credit unions allow spouses/guests to travel with management, all expesnes paid?
Morning... Does anyone have an employee account review audit program they would be willing to share? I have one that I currently use but I am looking to "revamp" it and I would like to see what others are doing. Please email to tannia@sunstatefcu.org. Thanks.... Tannia WEaver
