We are now offering student loans through CU Student Choice. Anyone out there wish to share what they do to audit student loans?? Thanks,Kim
I am curious as to who handles your paid ahead loans. We were just audited by NCUA and were told that the IA should be auditing the paid ahead loans. I agree that it should be audited but who is responsible for actually reviewing the P.A.L's? Our lending department was told it is not them and that IA should be handling it. We were thinking about maybe our call center since they do not have direct interest in that area. They want someone who is not directly involved in loans to review.
Hi,Do any of you have a software program that OFAC's official checks behind the scenes, or do your tellers perform the OFAC at time of purchase?If you have a program, would you mind sharing the name?If your tellers perform the OFAC, do you OFAC every check, or do you have a dollar threshhold that has to be met before you OFAC?We have members who cannot qualify for checking accounts, so every month our teller can cut up to 10 official checks from their account to pay bills (rent, phone, gas, etc.). Our telles are manually entering each check into an OFAC system and waiting upwards of 3 minu
I'm completing our SAFE Act audit and here is the scenario: The President/CEO is designated in our loan policies as a "loan Officer" with an aproval limit, as well as the ability to approve exceptions to loans, however is NOT registered as an MLO. Anyone else have this situation??
Does anyone use Q2 for their online banking product? If so do you use the manual or end-to-end process? Management is tending towards the end-to-end process here, which would make things more automated, however during the application process the member is required to enter only three things: SSN, mother's maiden name, and email address. As long as all of those things match our core, everything will pre-populate in their application and when they are done, the application is approved and they can gain access.
Does your credit union keep original copies of sign-in sheets for the annual meetings? If so, how long do you retain those? Thanks for your help!
What are your procedures regarding members signed up to receive electronic statements/disclosures but who now appear to have an invalid email address? We send an email notifying members when their statements become available on online banking, however, large numbers of these emails are being returned as undeliverable. Do you continue to send to the bad email address indefinitely or for a certain number of months? Remove the bad address and stop sending any emails? Discontinue estatements and start sending hardcopy statements to the mailing address on file? Just because the email addres
Good Afternoon, the Audit Department has recently been given compliance responsibility - oversight, not technically the operational duties. I am hoping someone who has a similar set-up would be willing to share job descriptions for the department personnel, ie. Director/VP/AVP, Staff Auditor; which includes language for both audit and compliance duties, responsibilities, etc. You can email me direct if you prefer: heidin@fortbraggfcu.org Thank you!
An idea has been boucing through the management team about making PayDay Loans. What experience/concerns do you have in regards to these types of loans? Thanks.
At the CAE Roundtable at the ACUARP Conference where we were discussing ERM, I made a note "see IIA diagram". Does anyone know what diagram this note is referring to?
