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  • Supervisory Committee Shareholder Report
    Forum topic

    We have our annual shareholders meeting tonight which includes the Supervisory Committee Chair giving the Committee's report. We give the same report every year. Anybody willing to share a Supervisory Committee Shareholders Report from their credit union so I can get some ideas for changing ours.

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  • Employee Account Review & Monitoring
    Forum topic

    Good afternoon Everyone,Was hoping for some insight on how everyone monitors employee accounts and related accounts?  How does your data processor block access to those accounts and what do you do for new accounts that employees create? Thank you,Tim Merwin | Internal AuditorFirst Community Federal Credit Uniontimm@1stcomm.org 

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  • Indirect Dealer Contracts - Best Practices
    Forum topic

    Has anyone seen any best practices for indirect dealer contracts?  Does any agreements used contain provisions for initially or periodically obtaining dealer financial statements?

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  • Retention Guidelines for Internal Investigations
    Forum topic

    Does anyone out there have guidelines for the retention of internal investigations conducted by Internal Audit? 

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  • Audit Software
    Forum topic

    I am interested in anyone's opinion who wishes to give it regarding the audit software they are currently using.  You can email me directly or post here.  kandreatta@121ficu.org  Thank you, Kim

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  • Conference
    Forum topic

    Hey, folks, a reminder that early-bird registration for the ACUARP Conference in June ends tomorrow (although you can still register after.)  Registrations keep coming in, and it looks like this will be the most well attended event in a few years.  Dana and her crew have put together a great lineup!  Hope to see you all there!/21st-annual-conference-one-day-seminar

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  • dormancy documentation
    Forum topic

    Hi, How does your credit union handle lifting a dormancy?  Do you require written authorization from the member even if they are in person? Our procedures are changing in this regard, and I am concerned that without their written authorization, we could lose the battle down the road. I have checked the NCUA website and did not find anything.  Banker's Online indicates "all adctivation should be documentated with either a check, a deposit, a written and signed request from the customer or evidence that the customer has other active accounts with the same name and address.....Phone calls to o

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  • Staff Auditor - Exemption Status?
    Forum topic

    Can anyone tell me how your staff auditors are classified under the Department of Labor?  Are staff auditors exempt or non-exmpt at your CU?  Any input is greatly appreciated.Thank you,Murphy Shelton

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  • Criteria for New Memberships
    Forum topic

    Hi, What specific criteria (such as credit score, ChexSystems, etc.) do you use to determine what services a new member can qualify for (for example, checking account with a debit card, checking account with ATM card only, no checking account)?  Do you ever deny memberships based on any specific criteria?     Thank you!Diana Dupontddupont@dcu.org  

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  • Membership Growth Information
    Forum topic

    I was asked to see if other CUs would be willing to share some membership growth information from 2005 to 2010.  We are wanting No. of members per year and growth percentage.  Looking for feedback from all CUs, but are especially interested in those with a heavy military base.  Any and all help is greatly appreciated.  I know this is a lot to ask.. Heidi Fry-Nolte Fort Bragg FCUFayetteville/Fort Bragg 

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