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RFP for Commercial Loan Review
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Good Morning, I am interested in receiving an RFP for a commercial loan review. If you have one you would be willing to share you can email it to me at sarah.evans@hoosierhills.com. I would also be interested to know the names of some firms that you would recommend for a commercial loan review. We are located in Southern Indiana. Thank you very much for your help! I hope your not all snowed (or iced) in! Have a great day!

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Supervisory Reporting
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We are having some confusion here with regards to what exactly should be reported to the Board at the monthly meetings.  The SC meets quarterly here.  After you meet, what do you report to the board?  Do you provide them the meeting minutes? The internal auditor is a new position here - only a year into it............I have develped the audit plan and it was accepted/approved by the SC - this does not have to be approved by the board does it????   I thought is was sufficient to advise them it was completed and in place.  Our BOD chair is arguing about this.

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Review of Members' Checks
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Curious to know if your organization has a process in place to review checks before they clear the members’ accounts.  For instance, do you review checks over a certain amount to ensure the member signed authorizing issuance, ensure endorsement was obtained from payee, written and numeric amount match?  This question was presented by a former NCUA examiner. 

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ACH Audit Program
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It is time for our ACH Audit, in the past we have used the program associated with NACHA, does anyone know if this is still available?Or do you have any suggestions for another ACH program that you have used?You can email me directly if you would like. jhaug@collinscu.orgThank you,Julie HaugCollins Community Credit Union

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Compliance Summit '11
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Attended the Compliance Summit recently and obtained several informational slides on NCUA's 2010 Exam findings and 2011 focus, provided by NCUA Director of Compliance, Tonya Green:2010 Findings:  Safety and soundness concerns relative to loan delinquencies and interest rate risk; Consumer protection compliance relative to Reg E and resolution of unauthorized transactions; Reg Z and multi-feathured Open-End lending (MFOEL) (10-FCU-02)2011 Focus: Interest rate risk; Loan delinquencies; Consumer compliance; Implementation of the Dodd-Frank Act; Fair lending and the Office of Consumer Protectio

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Continuing Education
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Does your credit union coordinate continuing eduation for all of its employees?Or does each manager or employee keep on with this? Thanks.

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Dormant Account exclusions
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We have excluded certain accounts from the dormant processes ever since classifying accounts dormant  here 10-15 yrs ago.Due to potentially infrequent transaction posts on Funeral Trust accounts, IRA accounts, accounts with certificate dividends only, or minor accounts, we do not require the usual reactivation procedure of I.D.'ing the member.  These accounts are also exempt from dormancy fees.Do you have any dormant account exemptions similar to this?  Do you think member verification should take place on the above "exempted" accounts?  thanks,  Sherry   

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External audit firm / RFP
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I am starting the process of requesting bids from external audit firms for the financial statement audit.  Can you please provide me with the names of your external audit firms.  Also, could you provide a Request for Proposal if you have one available?  You can email me directly at amy.kozak@gwfcu.org.Thanks so much for your help! 

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Residential Mortgage Quality Control audit review program
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I am looking for an audit program for the "Audit Review of the QC Process", as required by FNMA. Anyone have one they would be willing to share? Just to be clear, I am looking for something for the REVIEW of the QC Process, not the actual QC Process itself.  kathie.corrigan@pcu.org  

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Changing addresses online
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Hello all, are there any CUs out there that allow member's to change addresses online? If yes, how easy was it to implement? If no, are there regulations or security concerns? Your knowledge and assistance is appreciated! 

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